Order your door before Friday 13th November for pre-Christmas delivery 🚚 🎄
Welcome to TWF Garage Doors! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully, as they govern your use of our website and services. If you do not agree to these terms, you should not use our website or services.
1.1 TWF Garage Doors is a company registered in England, specializing in garage door sales and installation services.1.2 By using our website and services, you confirm that you have the legal authority to enter into these terms and conditions.1.3 These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and merchants.
2.1 TWF Garage Doors provides various services related to garage door sales, installation, repair, and maintenance. For a full description of our services, please visit the relevant sections on our website.2.2 All services provided are subject to availability. TWF Garage Doors reserves the right to refuse any order or service at its discretion.
3.1 All payments for products and services must be made in accordance with the agreed pricing at the time of the transaction. TWF Garage Doors accepts payment methods as outlined on our website.3.2 Full payment is required before the delivery of products or the commencement of services unless otherwise agreed upon in writing.3.3 In accordance with the Late Payment of Commercial Debts (Interest) Act 1998, in the event of late payments, TWF Garage Doors reserves the right to charge interest on the outstanding amount at the statutory rate of 8% above the Bank of England base rate.
4.1 Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, if you are a consumer, you may cancel any service or order within 14 days of the conclusion of the contract for a full refund, unless the service has already begun with your consent.4.2 If you cancel outside of this 14-day period or after services have started, TWF Garage Doors may charge for any work that has already been carried out.4.3 Refund requests for faulty products or services must be made within 30 days of purchase or service completion, in accordance with the Consumer Rights Act 2015.4.4 Refunds will be processed within 14 days after approval of the refund request and returned to the original payment method.
5.1 TWF Garage Doors provides warranties for its products and services only as stated on our website or in your service agreement. These warranties are provided in accordance with the Consumer Rights Act 2015.5.2 TWF Garage Doors is not liable for damages resulting from improper use, third-party installation, or failure to follow maintenance guidelines provided by us.5.3 We are not liable for any incidental, consequential, or indirect damages unless explicitly provided for under English law.
6.1 You agree to use the TWF Garage Doors website and services only for lawful purposes and in accordance with applicable laws, including the Computer Misuse Act 1990.6.2 You must not introduce any viruses, worms, or malicious code that could affect the functionality or security of our website.
7.1 All content on the TWF Garage Doors website, including but not limited to text, graphics, logos, images, and software, is the property of TWF Garage Doors and is protected by copyright, trademark, and other intellectual property laws under English law.7.2 You may not use, reproduce, distribute, or display any part of our content without prior written consent from TWF Garage Doors.
8.1 Our website may contain links to third-party websites that are not operated or controlled by TWF Garage Doors. We are not responsible for the content, privacy policies, or practices of any third-party websites.8.2 Accessing third-party sites is at your own risk, and we recommend reviewing the terms and conditions and privacy policies of any third-party site before using it.
9.1 Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
10.1 TWF Garage Doors reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the updated terms.
11.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.11.2 Any disputes arising out of or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns regarding these Terms and Conditions, please contact us.
Very pleased with my new garage door. Arrived 3 weeks from order, very straightforward to install and worked perfectly first time. I would highly recommend TWF.
Read more You never know how good a company is until things go wrong. I accidentally damaged the door while installing. I rang TWF and they understood my problem, supplied the new parts at cost and delivered next day. Found the service from TWF first class from initial order, delivery queries and finally after sales back up with express parts and advice on fitting.
Read more I spent ages looking at companies who supply roller garage doors and ended up choosing TWF and I’m glad I did. From start to finish they have been excellent to deal with, a family run firm who genuinely care about customer service and the products that they supply. Very helpful with scheduling delivery and when I had an installation question. You really don’t need to go anywhere else.
Read more Excellent company to deal with a run by the owners hands on Very impressive website too
Read more Following viewing a YouTube video of the diy guy fitting a TWF door, and having a quote for over £2000 to fit a new door, I decided to buy one from twf, great service, door was promised in 4 weeks but came in two. Studied the video and fitting instructions supplied. A mornings work with a mate and I’ve got a new door I’m very pleased with. At less than half the cost. Just need a new front door now 🤷🏻♂️
Read more Needed an urgent visit as garage door stuck and item inside was urgently needed and going away. Office went above and beyond to get engineer to me within an hour. Engineer was pleasant polite and efficient- repaired door within by replacing broken springs.
Read more Absoulte pleasure of a company to deal with. Nothing was a problem even for a amature questions from myself. Calls answered and messages responded to professionally and quickly even at weekends and evenings. The quality of the door supplied is amazing. Delivery was faster than quoted. I am one very happy customer. Hats off to the company the whole process has been fantastic.
Read more TWF supplied a custom roller garage door for self installation. I chose TWF after recommendation from “The DIY Guy” on YouTube and I was not disappointed. The entire service from initial quote to delivery was seamless, absolutely perfect. The installation was simple and the end result is exactly what I wanted. 100% recommend TWF for any garage door requirements you may have.
Read more Amazing company to deal with. The roller doors supplied are of a superior quality to one we had fitted by a competitor. They even upgraded that one for us. An issue was sorted within 30 minutes of calling them. Very highly recommended.
Read more Brilliant job from start to finish, we would highly recommend you to anyone. Thank you so much they look amazing.
Read moreShowing our 10 most recent Google reviews, newest first. No filtering by rating. Read all 92 on Google.
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